Shipping policy

Thank you for choosing Hashmitha Enterprise for your olive oil needs. We aim to provide you with the highest quality olive oil products and exceptional customer service. Please review our shipping policy below:

1. Processing Time:

  • Orders are typically processed within 1-2 business days from the time they are received, excluding weekends and holidays. Orders placed after 12:00 PM IST. may be processed the following business day.

2. Shipping Methods and Rates:

  • We offer standard and expedited shipping options for domestic and international orders. Shipping rates and delivery times vary depending on the destination and selected shipping method.
  • Domestic orders are shipped via Courier, International orders are shipped via Air.
  • Shipping rates are calculated based on the weight of the order and the destination address. You can view the shipping costs during the checkout process before completing your purchase.

3. Estimated Delivery Times:

  • Estimated delivery times are provided during the checkout process based on the selected shipping method and destination. Please note that these are estimates and actual delivery times may vary due to carrier delays or other unforeseen circumstances.

4. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and track its progress online.

5. Shipping Restrictions:

  • We currently ship to addresses within the India and select international countries. Please note that there may be restrictions on shipping certain products to certain locations due to customs regulations or other legal restrictions.

6. Shipping to Multiple Addresses:

  • At this time, we are unable to ship a single order to multiple addresses. If you wish to send products to multiple addresses, please place separate orders for each shipping address.

7. Shipping Damage or Loss:

  • In the rare event that your order is damaged during shipping or is lost in transit, please contact us immediately at [Customer Service Email] with your order number and a description of the issue. We will work with the carrier to resolve the issue and ensure that you receive a satisfactory resolution.

8. Shipping Promotions:

  • From time to time, we may offer free or discounted shipping promotions. These promotions will be clearly communicated on our website or through promotional materials. Please note that shipping promotions may be subject to certain terms and conditions.

9. Holiday Shipping:

  • During peak holiday seasons, shipping carriers may experience delays due to high volumes of packages. We recommend placing your orders early to ensure timely delivery during these periods.

10. Contact Us:

  • If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at kinsfolkcorporations@gmail.com. Our customer service team is available to assist you Monday through Friday, 9:00 AM to 5:00 PM IST.

Last Updated: [Date]